Update 3: The current rumour making the rounds is that Blizzard Staff will no longer be required to post with their real name following the harassment of Battle.net CM Bashiok.
Bashiok, in an unwise attempt to alleviate the worries of posters, posted his real name on the forum thread. Within hours personal details were dug up, including Facebook profile, home address, telephone and more. Apparently other harassing activities also then took place. He then took his name down, but the damage had been done.
I hope Blizzard takes note of this.
[This has since been denied by EU CM Wryxian here]
Update 2: Serious Mode On.
Here is the archive for the EU feedback thread for this RealID Debacle:
MMO-Champion Blue Tracker: Battle.net Update: Upcoming Forum Changes
It's worth a read because damage control is running wild, but they're still firmly toeing the current company line. However here is some of the most glaring oblivios responses you will ever read from a CM:
During this time, we have thought ahead about the scope and impact of this change and predicted that many people would no longer wish to post in the forums after this change goes live. We are fine with that, because we want to change these forums dramatically in a positive and more constructive direction.
There's a lot of scare-mongering going on about the change, but there seems a need to make something very clear. The forums have always been an optional extra -- something you can choose to participate in if you wish to. With our Real ID changes for the forums, this is still the case. The only difference will be, if you do choose to participate in the forums, then you will do so by using your real name. But only after you've been warned and accepted this in advance.
There's a couple of things wrong with this stance. The first and probably most abhorrent aspect is the subtle accusation that those stating they'll quit the forums are all the negative elements in the forums. In fact they're anything but: MVPs, long-time members and those doing upkeep on class stickies are amongst those who will not continue to post come July 27th (when the change is implemented). Other long-time bloggers are quitting WoW altogether in protest and perhaps out of worry over the next step in RealID. It's a flagrant attempt to marginalise dissent, all the more galling in that it's coming from Community Managers, not the forum trolls they are supposedly attempting to eliminate.
The second point is one of forums being 'optional'. Theoretically this may be true, but in actuality it's not the case. From a bug-fixing POV you actively want to encourage users with tech-support woes to post. Just take a quick look at the moderators of the Tech Support forums who routinely ask for the crash dump and dxdiag reports, it's only by analysing these in batches that getting a handle on the root-cause of a bug is possible. RealID represents a genuine disincentivisation of posting and for obvious reasons phone support is not a practical replacement. Those who have been hacked, where authenticators have been applied to their account because of the totally inadequate security of Battle.net since day one, routinely have to post on the official forums to get these removed because of the abysmal phone support.
There are so many things wrong with RealID that the work of all the other bloggers out there has made me putting them down on (virtual) paper entirely rundant. However there's one final thing I'd mention to address the core rationale behind RealID on forums - to reduce trolling and increase quality posting.
People don't troll because of anonymity, they troll because they are wankers. All this new policy does is drive away quality posters (rightly) concerned about their privacy, reducing the quality of forums as a result.
I now eagerly await the bait-and-switch, where this 'feature' is dropped but another slightly less offensive one is put in its place.
A deep thinker I am not. But wouldn't it be cool to see 30,000 of these at BlizzCon?
Oh and this. 100% this. Does anyone not trolling for page hits actually agree with this dumb RealID idea?